About Us
An innovative consulting company, born in 2023 as a result of the fervent desire of experienced hoteliers to make a difference in the hospitality industry.
MISSION
MISSION
VALUES
VALUES
Respect
Harmony
Integrity
CULTURE
CULTURE
Services
Our approach is creative and dynamic, with imaginative offerings and business models focused on the owner, partner and community. By partnering with Alliance Hotel Development, you will have access to our strong expertise in key areas of hotel development and operations in coalition with our corporate partners in infrastructure, décor, online distribution and connectivity.
PROJECT MANAGEMENT
Coordination and management of all construction phases, including initial conceptualization and architectural requirements. Establishment of FF&E and OS&E needs.
Conceptual Planning
Our team along with our partner firms of architects, interior designers and engineers will fully design your Hospitality Project in order to conceptualize and design a hotel or resort that suits your location and market for a successful product.
Legal & Accounting Services
Every step we take is duly supported financially and accounting-wise from the Pre-Construction phase to the opening of your project.
Through our specialized team, we provide the Financial Accounting services necessary to ensure that your project obtains the proper contract management, preparation and control of cash flow and budget.
We coordinate all legal and other documents necessary for the permit and construction process. At the same time, we support the permit process, declaration and tourism contracts related to and adhering to the operational and regulatory part of each country.
Architecture & Interior Design Services
Design professionals to develop an architectural expression suited to your preferences and physical context. Our designers are experienced and recognized for their problem-solving abilities, using a broad knowledge base to creatively approach each task with a fresh and innovative approach.
Our professionals use their experience to deliver creative solutions. We involve our clients in the planning process so that their vision is faithfully reflected in the final product. Our inspiration for problem-solving is based on a true understanding of how our clients and their clients will use the space.
Design | Pre-Construction Studies Construction Process | FF&E and OS&E
Construction Process | FF&E & OS&E
Allied consultants will work on the design of the architectural, construction, electromechanical and landscape plans. Our team will collaborate with the architects in the processing of the necessary pre-construction permits.
During the construction process, AHD will review and coordinate progress of this phase.
Preparation of FF&E and OS&E needs with the interior design architect.
OPENING And RE-OPENING
Create and orchestrate a seamless path that allows us to connect all administrative and operational processes with the delivery of a definitive and unique product.
Establishment of Suppliers
We hire suppliers for operations, software and equipment, perform system testing and more, and provide you with everything you need to ensure an ideal and successful opening.
Standards for In-Process Operation
Depending on each hotel concept and its unique style, we are responsible for establishing the appropriate standards for its proper functioning.
Hiring Staff
Our corporate team provides support from recruitment to start-up with a high-level recruitment and selection process, information about the hotel and its organizational culture to new employees, with a training program for each department based on standards and procedures.
Software Provider
Our extensive and in-depth experience has allowed us to strategically choose the right software for your hotel project.
The result is having the human resources, sales, marketing, training, auditing and tools to streamline our operational processes.
Alliance Hotel Development is able to adapt and evolve the selected software to our needs.
Website Development
In this digital age, your website needs to be highly effective in achieving your business goals, the customer experience needs to be fast, eye-catching, informative, helpful and easy to use. If done right, it can easily become one of the best channels a business can have.
Alliance Hotel Development is well aware of this and it is a priority for us to develop an efficient website with our web developers.
BOUTIQUE HOTELS & LUXURY HOMES OPERATIONS
“The latest in hospitality concepts“
General hotel and resort operations which may include HOA related oversight where high standards would meet profitability and sustainable growth.
Technical Operation Services
Alliance Hotel Development is a highly efficient and cost-effective solution for both independent hotels and hotel groups for a successful operation based on the experience of its TEAM.
AHD (Alliance Hotel Development) offers a corporate infrastructure for distribution, revenue management, IT and Human Resources, in which independent hotels and hotel groups can reduce their costs and maximize profitability immediately.
We have the capacity and experience for property management and a relationship with the HOA to achieve quality service, proper maintenance and the generation of sustainable activities in the community.
Marketing
Our marketing experts will analyze and develop the strategic plan for your project, establishing and working on sales channels, digital marketing and social media, databases, key performance indicators and marketing platforms that will generate the expected revenue.
Consulting & Training Services
Offer technical training services:
- Customer Service
- Marketing
- Cleaning
- Food & Beverage
- Administration Controls
- Sustainable Program Certification Process
SUSTAINABILITY
For us, an investment must always contribute to its operational process with actions in favor of Planet Earth, generating minimal impact, such as reducing the use of plastic, water conservation, energy savings, sustainable cleaning products, recycling and waste reduction.
We participate with the community by carrying out sustainable projects and activities that generate positive impacts on the local population. Certifying our hotels and projects at a sustainable and carbon neutral level is always part of our objectives.
Our team
Meet the team behind our passion for innovation in the hospitality industry. Our team is comprised of passionate and experienced professionals, each dedicated to driving our clients’ success.
José Fuentes
Co-Founder & Managing
Professional MBA graduate, majored in Marketing & Hospitality, ISO 9001. Auditor for companies specialized in the Medical Tourism field.
Oswaldo“Ossie” Mera
Co-Founder & Managing
Ecuadorian born, hotelier by heart and an enthusiastic traveller by choice; free-spirited and adventurous; gracious and compassionate who nourishes family.
Arq. Cristina Vargas
Project Manager
Residential and commercial project developer throughout Costa Rica, with 16 years of extensive experience in the construction field.
Arq. Francisco Rojas
Consulting Architect
Environmental architect and visionary; an eager traveler and zealous designer of dreams and projects, especially those connected to…
Chef Daniel Ruiz
Consulting Chef
Throughout my career as Executive Chef, I became very interested in the perdurable management of quality, production and costs.
Hector Marín
Consulting Sommelier
Professional bilingual sommelier since 2014, certified by WSET (level 2-worldwide) with extensive experience at restaurants.
Lorena Johanna Herrera
International Wellness Advisor
Professional with extensive knowledge in the luxury spa and wellness market. 20 years of direct experience that began at the Termal Tabacon Spa.
Dra. Juliana Barquero
Dr. Specialist Therapist
I am a doctor specialized in physical therapy, Chinese medicine and reiki. I have participated on projects at a national and international level.
STRATEGIC ALLIANCES
An innovative consulting company, born in 2023 as a result of the fervent desire of experienced hoteliers to make a difference in the hospitality industry.